Richard Chandler, formally Production Manager at NovaCast, is taking on a the newly created role of Technical Sales Manager at the company’s Melksham Head Office. During a difficult few years for the UK metal casting industry, NovaCast has continued to prosper, largely due to its outward-looking approach to world markets and its willingness to invest in people, technology and infrastructure within its Melksham Foundry…
As an ISO9001:2008 certified Company, quality management is central to every aspect of our business from the advice we give customers to the delivery of fully tested and quality assured products.
NovaCast’s objective is to provide products that meet customers’ expectations, not just in terms of product quality (fit, function, performance and appearance) but also in terms of delivery and cost.
To ensure that this objective is achieved consistently, NovaCast implements an effective Quality Management System (QMS), in accordance with ISO 9001:2008. The main purpose of the QMS is to ensure that products are produced to the correct specification, by a highly skilled workforce, and to ensure the continual improvement of product quality and customer service.